| # | Type | Description | Status | Followup Date & Time | Next Followup Date & Time |
|---|---|---|---|---|---|
| 1 | Call | customer havenot given any date he ask will do in future but not confirmed date. | Cold | 23/01/2022 | 30/01/2022 |
| 2 | Chat | Not pick call drop whats up msg waiting for reply | Cold | 15/01/2022 | 16/01/2022 |